German-Speaking Customer Support Agent I Remote in Greece I Relocation Support

Join an International Customer Support Team in Athens, Greece!

Are you fluent in German and English ? Looking for an exciting opportunity to build your international career while living in Greece?

Join a global customer support team and help content creators and business partners by delivering high-quality support through chat and email. If you're passionate about customer service, digital platforms, and problem-solving, this is an excellent opportunity to grow your career in a dynamic and multicultural environment.

Location:

Athens, Greece / Remote

Important Note: This role is only remote in Greece, working from another country is not an option. Relocation is supported by the company.

About The Role

As a German-Speaking Customer Support Agent, you will support business customers using one of the world's leading online platforms. You'll assist then customers while delivering an exceptional customer experience.

Key Responsibilities

• Provide professional customer support
• Handle customer inquiries via phone and chat, providing comprehensive support.
• Accurately document customer interactions.
• Continuously learn new tools, products, and processes.

What We're Looking For

• Native or near-native German (at least C1f).
• Fluent English.
• Excellent written communication skills.
• Good knowledge of Microsoft Office.
• Ability to multitask in a fast-paced environment.

Salary & Benefits

• Gross Monthly Salary: €1,300 x14 month
• Performance Bonus based on target achievement.
• Paid onboarding and comprehensive training.
• Continuous coaching and career development opportunities.
• International and multicultural working environment.

Relocation Package

• 4 weeks of hotel accommodation upon arrival.
• Flight ticket provided.
• Airport pick-up upon arrival.
• Real estate agency fee coverage to help you find long-term accommodation.

Working Schedule

• Full-time position.
• 5 days in a week, 8 hours/day with rotating shifts based on the projects.

Training & Career Development

• Comprehensive onboarding program with a dedicated nesting period.
• Ongoing training sessions and regular coaching.
• Continuous learning opportunities as products and tools evolve.
• Regular team meetings and supervisor support.
• Team-building activities and social events throughout the year.