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🇪🇺 Belgique • Permanent

Senior Lead, Data Service Management & Complex Escalations

🏢 Moodyhttps://static.whatjobs.com/static/ajCore/img/jobPosting/companyLogo/whatJobs_ob_default.png 📍 📅 23 October 2026
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Job Description

Moody's is seeking an Associate Director, Data Service Management & Complex Escalations to lead enterprise data escalations and governance across Data Operations, Product, Engineering, and Client Service.

You will own the complex-escalation queue, coordinate cross-functional teams, and deliver executive-ready summaries that drive durable resolutions while advancing responsible AI-enabled service intelligence.

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