Global End User Services Delivery Leader

Capgemini Belgium is seeking an EUS Service Delivery Manager to own end-to-end delivery, governance and continuous improvement of End User Services. You will ensure SLA adherence, coordinate among client stakeholders, Capgemini delivery teams and third‑party providers.

You will apply ITIL processes, drive incident and problem management, and report performance through dashboards. The role requires strong stakeholder management, global delivery experience and SIAM‑oriented collaboration across