Service Cloud Team Lead - Salesforce, AI & Support Platform

Adyen seeks a Service Cloud Team Lead to design, build, and evolve systems powering Customer Support. You will lead Salesforce Developers, Administrators, Architects, and Business Analysts while shaping the technology roadmap across global teams.

With 7+ years in Salesforce and 5+ years leading technical teams, you’ll bridge strategy and execution, drive SDLC and Agile practices, and own the Service Cloud platform and integrations to enable scalable support solutions.