EMEA IT Operations Lead — Service Desk & Tech Leadership

SOTI Ireland Ltd, Filial Sverige is seeking an IT Operations Lead (EMEA) to drive reliable, secure IT services across the EMEA region and to oversee the Service Desk. The role involves providing technical leadership, acting as a senior escalation point, and coordinating with global teams for continuous improvement.

You will work with Microsoft technologies including Office 365, Azure, and Windows environments, manage vendor relationships, and lead IT projects while ensuring security and end-user