Head of Customer Care — Swiss Healthtech (Hybrid)

OneDoc, the leading Swiss healthtech platform, seeks a Head of Customer Care to unify Customer Success and Support in a single mandate. You will own the journey from onboarding to long-term growth across Switzerland, ensuring high standards of care and customer advocacy.You will lead and develop the Customer Care team, drive retention, reduce churn, and partner with Sales and Product to deliver value. This role is hybrid with on-site presence in Geneva or Lausanne. #J-18808-Ljbffr