Senior IT Service Delivery Manager - ITSM & SIAM

NTT DATA in the Winterthur region, Switzerland, seeks a Service Delivery Manager to own end-to-end delivery across SCOS operations, coordinating with onsite and remote teams and driving continual service improvement.You will lead governance forums, KPI reporting, and executive reviews, while managing risks and escalations. German language proficiency (B2) and Swiss citizenship are mandatory, with base in the Winterthur area to support local customer engagement. #J-18808-Ljbffr