Technical Account Manager (Technical Advisory)

Who is Sonar?Sonar is driving the future of agent-centric software development. As the leader in AI code review and verification, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable.Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like:SonarQube: The world’s leading AI code review and verification platform.SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair.SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective.Our team operates across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. We move with a mindset we call CODE:Committed to our customers and community.Obsessed with quality.Deliberate in our decisions.Effective as one team.With over $400M in revenue and profitable, fast-paced growth, we are building the backbone of the AI software revolution. If you’re hungry to have an impact, want to build at a fast pace, and ready to work at the forefront of AI, we want to hear from you.The impact you will haveGrow the usage of the Sonar solution within AccountsIncrease the overall Account Sonar maturityLower the risk of Account churn or downgradeIncrease Account satisfaction, reduce the number of escalationsIncrease the number of Sonar sponsors in the AccountEstablish and maintain Sonar as a Trusted Advisor in the AccountEntice Accounts to stay current on an Active version of Sonar, to get maximal valueInfluence Sonar roadmap to meet Account needsOn a daily basis, you willActively listen and formalize Account technical pains or other adoption inhibitorsWork on plans to overcome customer pains and inhibitorsReport product technical or functional gaps internally and advocate for their resolutionEvangelize/Promote theSonar methodology to govern continuous Code Quality and Security improvementsto the customerAssist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystemKeep Accounts up to date on the roadmap and aware of the value present in upcoming Sonar releases, as well as collecting feedbackRecruit customer development teams not currently using Sonar “Upgrade” customer development teams that do not use Sonar correctly and therefore do not receive the maximum valuePosition (favorably) the Sonar ecosystem vs other competing products potentially still used in the AccountEducate developers and managers on the value of static code analysis in general and of the Sonar ecosystem specificallyMake sure that the Account's Sonar technical deployment and operations are in line with the size of the deployment and the criticality of the tool in the DevOps chainRun Quarterly Business Reviews (QBR) with Account Sales representativesExecute Sonar deployment audits, identify gaps, and drive remediation plans for AccountsContribute to the Account Management plans with Sales Representatives. Elaborate the Technical strategy tailored to the Account context, provide inputs on the Commercial strategyKeep yourself constantly up to date knowledge of the technical status of the Account, technical progress, threats, and opportunities for improved maturityTrack product development within Sonar in order to maintain product expertiseThe skills you will demonstrateProven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by usersAt least 5 years of experience in pre- or post-sales customer-facing activitiesHigh listening skills and the ability to formalize and abstract elements expressed by customers and partnersExcellent presentation skills with strong written and verbal communication skillsProven ability to work in a team, receiving and giving feedback as well as sharing knowledgeAttention to detailsA can-do attitude: challenging the status quo, leading and contributing to key improvements and innovationsAutonomy to run your activity/plans with limited supervisionWe value diversity, equity, and inclusionAt Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.If you need any accommodation, please reach out to us at All offers of employment at Sonar are contingent upon the results of a comprehensive background check and reference verification conducted before the start date.Applications that are submitted through agencies or third party recruiters will not be considered. #J-18808-Ljbffr