HR Solutions Lead, Cluster - People Operations

Takeda in Łódź, Poland is seeking a People Solutions Advisor - Cluster Lead to lead a co-located team delivering HR front-line support across multiple countries. You will handle escalations, peak periods, and ensure timely, accurate employee lifecycle delivery while maintaining a personal touch.

You will own regional process standards, oversee cross-channel case management, and drive adoption of AI-enabled support and self-service to improve service quality and efficiency.